Resources, Tools and Methodologies for Talent Acquisition, Hiring and Recruitment

Resources, Tools and Methodologies for Talent Acquisition, Hiring and Recruitment

Introduction

One needs to have dreams, plans, and strategies to be successful in any venture. This is a basic requirement. If you do not know what you want, where you want to reach and how you want to reach (your mode and plan for success), you certainly cannot reach there. In case you are starting a new venture or you are planning to diversify your existing business, you also need to identify the source for your capital (Financial Backing). You cannot do all these things on your own. You need "extra-ordinarily talented" and Highly Skilled people to help you to reach the goal that you have seen for your organization. For this, you need a jeweler (the talented, matured and exceptionally skilled HR Professional) to identify such DIAMONDS for you. It is one of the key roles of a HR Professional to identify, source, select, HIRE and RETAIN BEST of the talent from the market to work for the organization. If they cannot find talented people from the market then they need to groom the right type of people with the right type of attitude and aptitude. In 21st Century, we are in the era of "war for talent". It is becoming difficult to get right type of people and retain them. Many companies are losing their businesses because they are not able to hire "right type of people"; because they compromised with the "quality of the talent". In this article, we will try to explore and understand different sources to get "Best of the Talents". Any reference of HR Department" in this article, means Team of Talent Acquisition, Hiring and Recruitment.

Different Sources to Get Talented People

As a HR Professional (Chief Talent Acquisition Officer; Hiring Manager or Recruitment Head), one should be aware of all the sources and resources to get best of the talents and they should also be aware of as how to use those resources to the optimum level. You can use either or all of the below mentioned tools to get BEST talents.

1) Existing and "Active" Candidates Data with Company

This is primary, but if properly used, most important source and tool in the hands of HR Department to get right type of people. The HR department gets N number of profiles every day from different sources (including candidates who just drop-in their profiles at the reception. The HR Department needs to maintain and update this data on regular (if possible on daily basis). The details and data should be maintained in such a manner that one should be able to generate a MIS, stating number of profiles in the database, skills of the candidates (including education and experience level) and status of each profile (if short listed or not; if interviewed or not; date of interview; result of the interview; if rejected or selected etc). All these profiles should be considered as "active profiles" for six months from the date they were received in the HR Department of the Company. Any other profile older than six months should be deleted and destroyed. Such profiles are of no use to the company. The HR department should be able to use this data to fill the existing vacant position with a MOST suitable profile.

2) Employee References

In last decade and a-half, all the companies across various industries are facing a BIG challenge to retain the talent in their companies. People are resigning for various reasons. There is another challenge of FAKE profiles (People are faking about their experiences, salaries etc. Many people are just COPYING someone's profile and presenting it as their own, without even knowing what they have mentioned in it). To handle this, it has become apparent to do reference checks. Getting the reference check done in a proper way is very costly.
Considering the above two scenarios and just to counter it, it is important to hire a person through the reference of your existing employee. No one can present, market and brand your company, market the culture and policies of your company then a happy and highly motivated and engaged employee of your organization. Hence, hiring with the reference of your existing employees is an important source and tool to hire and retain Quality Talent.

3) Internal Advertisement (internal Job Posting)

Learning is a continuous process. Many people keep on learning new skills, updating their skills and acquiring higher degrees by way of distance mode of education. There by you might have "multi-skilled" and "multi-talented" people within your organization. Hence, it becomes crucial and important to post your job-requirement, internally for your existing employees. By doing so, you will be able to RETAIN good and talented people.

4) Jobsites and Job Portals

If the above three sources and methods are used appropriately, efficiently and to the optimum level, hypothetically you do not need to go outside the company to get good people, working for your company. However, that is actually not possible and hence, you also need to look for external sources to get MORE Suitable Talent for your company. There are many Job Sites and Job Portals, available in the market and you need to select the BEST one for your needs. Good Job Portals have huge database of millions and millions of profiles. You can source a "Suitable" Talent from that database. You can also post your job requirements on job-portals just to get more relevant profiles. You should learn how to use all the features of your job-portal for its optimum utilization.

You can also have the HR or Job Site of your company and post your requirements on that site. This will also give appropriate branding and advertisement to your company and will also help you in managing the "Candidate Database".

5) Campus hiring

In case, you like to hire "knowledgeable, talented and properly groomed" freshers then you should opt for Campus Hiring. This will give you Raw Clay and Material that you can mould as per the need and culture of your organization. You need to plan your "Campus Hiring" in a suitable manner to target right type of people. You need to decide, if you like to hire a plain graduate or a graduate with some specific trainings or Management Graduates or Engineering Graduates etc. If you provide right type of atmosphere, culture and processes, chances are that you will be able to retain these freshers, trainees for a long period of time. There are many Business Magazines which publishes lists of BEST institutes in different categories, locally, nationally and internationally.

6) Recruitment Consultancies

Most of the time, even recruitment consultancies also uses various job-portals to source talent for their clients. Hence, it makes more sense, if you buy one login on any of the relevant job-portal (or more than one job portal) and if you learn how to use it properly. You need the help of Recruitment Consultants if you are planning to hire a talent through head-hunting for senior profiles and from different geographical locations; for example, if you are planning to hire someone from international market. Hence, taking the help of Recruitment Consultants to hire talent for you should not be your first choice or option.

7) External (Newspaper) Advertisement

This is one of the VERY costly source to hire talent. External Job-Advertisement on media (Newspaper, Television, Radio etc), helps you in Branding and Publicizing your company but if not targeted properly and managed properly, this is one of the POOR but COSTLY source to get suitable talent. You need to understand and plan properly, what type of people you are looking for, from where you can get those people, which newspaper do they read, how you want to get and manage these profiles and what you will be doing with that database or else, you will not be able to get suitable talent.

8) Social and Professional Networks & Local Communities

There are few professional and social networks, such as LinkedIn, FaceBook, Orkut etc, that you can use to get right type of talent (of the listed networks, LinkedIn is highly recommended). You can also target few NGO's, Training Institutes and Local Communities to hire low-level, low-cost workers for factories and your companies.

9) Head Hunting (Also called as "Body Shopping")

There is this bread or group of talent, which are highly experienced, competent with great leadership skills but very passive in job market. They are very experienced in their domain and industry. Sometimes, they are also the founder member of the organization. Generally these are the people working in the capacity of Senior Managers, General Managers, CFO's, CTO's, CEO's, Vice-Presidents, Directors, and Managing Directors etc in their present roles. They do not post their profiles on jobsites. They do not even read job-sections of newspapers. They do not apply for any jobs opportunity. Only very few of their friends and close associates are in procession of their profiles. They need to be challenged by an opportunity. Such people need to be head-hunted. Generally, recruitment consultancies are EXPECTED to do this job. This is a way to get the talent when you are looking for rare and distinct talent that is when you are looking to fill positions like CFO, CEO etc. Here, numbers are not important but quality is. In a year, you might be able to head-hunt 15-20 people but they will be of high worth and value. Not everyone can be a "Head Hunter", you need to have "special" type of skills to be a "Head Hunter". Every type of sourcing is not called as head-hunting. For a sourcing to be called as "Head-hunting", this should involve "rare profiles"; profiles and skill sets not readily available in the market.

10) Talent-Poaching

This, according to some section in the industry, is considered as unethical mode of sourcing and hiring. For this, you need to understand the business of your company and also should be aware of the competitor companies in your industry. Just target those companies and hire in masses from those companies right from the entry level to senior level. This tactic is usually used to kill the competition. This is like a big fish eating the small fish. People across the globe are discussing and debating to ascertain, if the "Talent Poaching" is ethical or unethical. No doubt, this is one of the easiest ways to source trained and talented people within the industry when you have infrastructure and money.

Distinction between Headhunting and Talent PoachingSome talent acquisition managers as well as hiring and recruitment professionals are confused and are not able to discriminate between the two. Here are few differences between the two:

1) Headhunting is associated with senior and rare profiles. Talent Poaching is just sweeping and running through talent-wealth of your competitor.

2) Headhunting is planned. Talent Poaching is targeted.

3) In headhunting, the intention is to get the BEST person for your organization but in Talent Poaching, the intention is to kill your competitor and the competition.

4) Headhunting is about getting a person with "Leadership" skills with "Global Exposure". Talent Poaching is about "saving the training cost".

Conclusion

This article is not about "Recruitment Process" or to describe about "Steps involved in Recruitment Process" but just to share the resources and channels to source and identify talent. I have taken care to list all the possible channels. I am sure all the readers will gain from this article.

Do share your feedback and give your comments. With love and care

Sanjeev Himachali
BLOG: http://sanjeevhimachali.multiply.com/ and http://sanjeevhimachali.blogspot.com/
E-mail: sanjeev.himachali@gmail.com; ss_himachali@yahoo.com
Source: http://EzineArticles.com/?expert=Sanjeev_Himachali

First Impression is not the Last Impression - Changing your First Impression

First Impression is not the Last Impression - Changing your First Impression

Introduction

Earlier, they use to say that “Your First Impression is the last impression” and now, they say that “your first impression is not the last impression but long-lasting impression. Hence, there is a scope to rectify your “first impression” and at times there is also a need to do so. There are times when we think that we have made a mistake…we should not have carried ourselves the way we did and then we look forward to one chance to correct our “first impression”.

In this article, we will be discussing about this and other related issues such as things you should do or should not do to make a “Perfect” first impression; what will you do to change your first impression and will you give one more chance to someone to rectify his / her first impression.

Understanding the term – “First Impression” (FI)

Before talking about “First Impression” (FI), lets discuss, what is “impression” to start with. Though, your looks and appearance is a part of your impression but that is not the only thing, which matters. Your impression means your overall personality and it consists of:

1) The Way you carry yourself
2) Your Dress-up
3) The way you express yourself
4) Your Mannerism
5) Your Behavior
6) Your Communication
7) The way you treat the other person

These all are the traits which consist of impression and thereby are related to your FI.

For an impression to be called as FI, this must be your first meeting with that person. FI can be of two types – Planned and Unplanned. It is planned, when you are aware of it. For example,

1) Your job - interview,
2) Business meeting with client,
3) Dating,
4) You are invited as a guest

FI can be planned, when you are not prepared for it. For example, people looking at you when you are walking down the street; when you are traveling; when you are just passing through a place, you are at a place where people around you hardly matters to you etc.

This first impression process occurs in every new situation. Within the first few seconds, people pass judgment on you – looking for common surface clues. Once the first impression is made, it is virtually irreversible.

The process works like this:

If you appear to be of comparable business or social level, you are considered suitable for further interaction.
If you appear to be of higher business or social status, you are admired and cultivated as a valuable contact.
If you appear to be of lower business or social standing, you are tolerated but kept at arm's length.
If you are in an interview situation, you can either appear to match the corporate culture or not, ultimately affecting the outcome.

For the purpose of this article, we will be concentrating on Planned FI because people making an impression about you, when you are walking down the street, hardly matters to anyone.

Changing your FI

Now, let’s discuss about this. Suppose you are at the receiving end, you met a person and he made certain opinion about you, it can be about your behavior or the way you carry yourself. Or he has read about you or has heard about you and based on that there was already some notion in his mind. You know that you are not what the other person is thinking or assuming about you. Will you make an attempt to correct that impression or assumption?

I asked this question in some of my training programs. I have asked this question to 748 people. I also discussed this with some of my friends. Around 67% of them said, “NO”. They will not make any attempt to change FI. They said that it hardly matter to us. Let anyone carry any impression that they want to carry. 26% said that once they know, what type of impression the other person is carrying, they might make an attempt to change that impression. 7% respondents remain neutral.

Some of the responses are:

Jim Lenahan (Owner, Data Basics International, Inc. / WebSecretaries.com): I do not try to correct someone else's opinion of me. Others' opinions of me do not matter to me.

Mayank Bhargava (Analyst at Infiniti Research): I actually don’t work on changing the opinion a person has about me. Work hard and eventually reality comes in the fore figure.

Steve Aditya (Account Manager at IMS Health): I think if I see no benefit for me in changing their opinion about me then I'll let it be but if I see future relationship with that person, certainly I'll try to make him change his view. How? - By building a relationship with him so as time goes by he can see my true personality
- Using third person (a common friend) to endorse me.

Ajay Prasad (Manager with Global Payments – HSBC): I would definitely not like to influence what the other person perceives me as. Because impression is two communications - one, what I show to others (need to find out what kind of mask we are wearing in front of others and second what kind of mindset or presumption the other person has). If you are a nice human being, you should let the show be a real and original. Masking ourselves and handling situation is always easy but to be real and then facing others is a bit difficult job.

Sheilah Etheridge(Owner, SME Management: Management and Accounting Consultant): I see no point in trying to change the first impression or the opinion formed as a result of that impression. People will believe what they want to believe. I will continue to be who I am and they will either maintain that opinion or they won't. That is their choice.

Mudassir Ehsan (Business Development Manager at Frost & Sullivan): If I feel, for whatever reason, Mr. X has got an incorrect impression about me, I would not take any immediate steps to rectify that impression....here is what I would think:
A) Why is that I gave a wrong impression about myself to anyone....now that someone has got a wrong impression...that means, I am capable of giving wrong ideas about myself to others? I would firstly work on that...find out why I did whatever happened.

B) As far as rectifying the impression is concerned, well...this certainly depends on who has got a wrong impression about me...is he/she an influential person...do I foresee any kind of opportunities with that person in the future ? Now then...some may argue that anyone in this world is important as they could provide you opportunities...don't shut the doors on anyone....Agreed...but these people are also like opportunities...I take some and leave some.... So my answer is that I will only try rectifying my image to people of immense importance mainly ! The rest would come to know the real-me automatically....in due course of time. How am I going to rectify my image...well if this person is of so much importance...I might create a situation to interact more with that person and give myself a chance to quickly portray my correct image.

Gerald Lo (Project Manager at Watson Pharmaceuticals):”An inaccurate first impression is, I think, nearly inevitable. Once people get to know me, I believe their impressions and opinions change. It is not something I feel I can change through effort; I believe that respect must be earned over time by action and attitude, not words. I try to conduct myself with some reserve during my first introductions to others, and presume that others may do the same. As a result, I try to condition my expectations regarding those first impressions, as they may sometimes be illusory. I also do not depend on someone new giving me the benefit of the doubt from our first meeting. Through coincidence, someone new to us may resemble someone from our pasts. A mannerism or physical likeness might remind us of somebody else altogether. It is human nature, I think, for our brains to associate the new person with that old impression of another one altogether. What might help distinguish us from certain animals may be our ability to reason and try to overcome our more primitive instincts of association. The circumstances might extenuate an individual's behavior on the occasion of the meeting. I find I am much more receptive to appreciating someone's company and character when we are not meeting under the conditions of an emergency. I think making an effort to present a respectful and respectable external demeanor is generally a good practice, whether being introduced to a new acquaintance, undergoing an interview, having dinner, or encountering a poisonous reptile. One doesn't need to love it, but it certainly demands respect, in my opinion”.

In my views, I think we are taking things a bit too lightly. It is true that, with so many people around us, it hardly matters what people think about you but if we take it in a positive manner, people will not remember who you are; they will not remember how you look like, but they will always remember how you made them feel like; how you treated them; how you behaved with them. I think it is very important to have a good impression. That is how people will remember you. Hence, though there is a very little possibility that you get “another chance” to rectify your impression but if you get, make a best use of it.

Giving a Chance to Someone to Improve the First Impression

Let’s be fair on this. We all know that your first impression might not be the impression that you want to create. Just, only in this article we also proved that. I asked one more question in my training programs. I have asked this question to 748 people. I also discussed this with some of my friends. We discussed the scenarios that suppose you are the person who is judging another person. You met a person and made certain opinion about him or her. Your assumptions about the person might not be correct. So, will you give that person another chance to rectify that “first-impression”? How easy or difficult will it be for you to change your first impression about that person? Around 34% respondents said that for them the first impression is the final impression and they will go by their gut feeling. 59% respondents said that they will give as many chances as possible to that person to rectify his / her FI. 7% respondents were neutral.
Some of the responses are as follows:

Around 63% of them said, “NO”. They will not make any attempt to change FI. They said that it hardly matter to us. Let anyone carry any impression that they want to carry. 21% said that once they know, what type of impression the other person is carrying, they might make an attempt to change that impression.

Jim Lenahan (Owner, Data Basics International, Inc. / WebSecretaries.com): I give people plenty of opportunities to prove my first impression right or wrong. Like I said, I'm wiring sometimes -- especially when reaching a conclusion on a paucity of data. It is thus easy for me to change my opinion (not my first impression -- that remains locked in history) due to my large amounts of practice.

Mayank Bhargava (Analyst at Infiniti Research): My personal experience says that people should be given more than one chance to be judged. I don’t say that you might find a gem of a person; however there are certain genuine cases who deserve 2nd chance. On the other hand there are some very smart people who never reveal themselves in the first meeting. In such a case one quick decision can jeopardize our situation.

Steve Aditya (Account Manager at IMS Health): I personally believe in second chances and I don't judge people by first impression basis. I don't believe in making the right assumption (judge) people that way.

Ajay Prasad (Manager with Global Payments – HSBC): This purely depends on the purpose of interaction. If there is a pre-defined purpose, then I would also be very clear of what I want out of the other person. During interaction I would definitely judge the person against the parameters set by me. But in case I do not find some of those required parameters in him/her, I would rather share those with him/her. As I mentioned earlier perception is a two-way communication, and it does depend on how communicative the other person is. There might be instance where the person has some attributes but does not show in his behavior. In those cases, we are at risk of loosing the right person (only because of perception).

Sheilah Etheridge (Owner, SME Management: Management and Accounting Consultant): I am fairly on target on the opinion I have of people. I have been proven wrong a couple of times but it is not often. I generally give people the benefit of the doubt and keep an open mind before really forming an opinion. But there are times that I will get an instant dislike for someone (they don't even need to speak). If that happens and I am not sure why I feel that way and nothing has happened to cause me to dislike them there is generally a valid reason I just haven't found yet. To date, I have never instantly disliked someone and then later found I was wrong.

Mudassir Ehsan (Business Development Manager at Frost & Sullivan) : Regarding myself giving others a chance.....well I will always give others a chance to build his correct impression on me. Coz, it is possible that the concerned person was right and my judgement was wrong....hence, I would never shut the doors on assessing anyone until we have interacted enough to know each other.

Kajal (Assistant Branch Manager at Citizens Bank): Yes, I would give more than one chance for a person to change their first impression. It depends on the situation......if you are interviewing someone and he showed up late.....I will first find out what happened and see how well everything else goes. And then, you can decide. Sometimes, you just get this "feel" for a person and I think no matter what that person does it is difficult to change your impression and I think that most of the times this” feel" is almost the right impression of the person.

Lucy Garrick (Principle Consultant at NorthShore Group): “Changing first impressions difficult for anyone. This is because our impressions are a result of a lifetime of memory and inferred meaning processed by the brain in less than a nanosecond. The question is perhaps not how to change first impressions, but how to change the meaning of 1st impressions.
Change begins with noticing that you have a 1st impression, then letting go of the story and judgments about those impressions to be curious and open to other possible conclusions. Another important question is "what is the impact of your first impressions or assumptions about another?

A simple skill to practice and remember is "Say Why, Ask Why" When you interact with another, tell them the motivation for your interaction. When their response is puzzling to you, test your assumptions about why they are responding as they are. Curiosity will open the door to better relationships and more effective interactions”.

As some people expressed above that though they will be giving chances and opportunities to other people to rectify their first-impression but at the same time they also agreed that with this the other person will only be able to change the opinion and the first-impression will remain unchanged and locked in the memory. Hence, it is very important to go that extra mile and make a knock-out first impression.

Factors one should consider while making first impression

Basic principles to make the BEST “First Impression”

A. A Winning Smile: “Smile and the world smiles too.” So there’s nothing like a smile to create a good first impression. A warm and confident smile will put both you and the other person at ease. So smiling is a winner when it comes to great first impressions. But don't go overboard with this - people who take this too far can seem insincere and smarmy, or can be seen to be "lightweights".

B. A Word about Individuality: The good news is you can usually create a good impression without total conformity or losing your individuality. Yes, to make a good first impression you do need to “fit in” to some degree. But it all goes back to being appropriate for the situation. If in a business setting, wear appropriate business attire. If at a formal evening social event, wear appropriate evening attire. And express your individuality appropriately within that context.

C. Be on Time: The person you are meeting for the first time is not interested in your “good excuse” for running late. Plan to arrive a few minutes early. And allow flexibility for possible delays in traffic or taking a wrong turn. Arriving early is much better that arriving late, hands down, and is the first step in creating a great first impression.

D. Be Yourself, Be at Ease: If you are feeling uncomfortable and on edge, this can make the other person ill at ease and that’s a sure way to create the wrong impression. If you are calm and confident, so the other person will feel more at ease, and so have a solid foundation for making that first impression a good one.

E. Be Open and Confident: When it comes to making the first impression, body language as well as appearance speaks much louder than words. Use your body language to project appropriate confidence and self-assurance. Stand tall, smile (of course), make eye contact, greet with a firm handshake. All of this will help you project confidence and encourage both you and the other person feel better at ease.

Almost everyone gets a little nervous when meeting someone for the first time, which can lead to nervous habits or sweaty palms. By being aware of your nervous habits, you can try to keep them in check. And controlling a nervous jitter or a nervous laugh will give you confidence and help the other person feel at ease.

F. Be Positive: Your attitude shows through in everything you do. Project a positive attitude, even in the face of criticism or in the case of nervousness. Strive to learn from your meeting and to contribute appropriately, maintaining an upbeat manner and a smile.

G. Be Courteous and Attentive: It goes without saying that good manners and polite, attentive and courteous behavior help make a good first impression. In fact, anything less can ruin the one chance you have at making that first impression. So be on your best behavior. One modern manner worth mentioning is “turn off your mobile phone”. What first impression will you create if you are already speaking to someone other than the person you are meeting for the first time? Your new acquaintance deserves 100% of your attention. Anything less and you’ll create a less than good first impression.

H. Present Yourself Appropriately: Of course physical appearance matters. The person you are meeting for the first time does not know you and your appearance is usually the first clue he or she has to go on. But it certainly does not mean you need to look like a model to create a strong and positive first impression. The key to a good impression is to present yourself appropriately.

Start with the way you dress. What is the appropriate dress for the meeting or occasion? For business and social meetings, appropriate dress also varies between countries and cultures, so it’s something that you should pay particular attention to when in an unfamiliar setting or country. Make sure you know the traditions and norms.

Appropriate dressing and grooming help make a good first impression and also help you feel “the part”, and so feel more calm and confident. Add all of this up and you are well on your way to creating a good first impression.

I. Small Talk Goes a Long Way…: Conversations are based on verbal give and take. It may help you to prepare questions you have for the person you are meeting for the first time beforehand. Or, take a few minutes to learn something about the person you meet for the first time before you get together. For instance, does he play golf? Does she work with a local charitable foundation? Is there anything that you know of that you have in common with the person you are meeting? If so, this can be a great way to open the conversation and to keep it flowing.

Conclusion

There is no doubt that your first impression is very important and most of the time you get only one chance to make that knocking impact. It is also true that usually you do not get another chance to rectify your first impression. However, if you are lucky enough to get another chance, hold that with both hands and make an everlasting impact. Here, there are two types of people…people at your workplace, people in your family and those with whom you meet occasionally, once in a year or so…one should take care of that.

At the end, I only like to say, that it is very important to know the type of person you are going to meet and what type of future you are looking forward, involving that person in your life; so based on that…one should be prepared. This is life and in life, there is no retakes…only one shot.

Looking forward to your comments and feedback
With Love
Sanjeev Himachali
(BLOG: http://sanjeevhimachali.blogspot.com/ and http://sanjeevhimachali.multiply.com/)
(E-mail: ss_himachali@yahoo.com and sanjeev.himachali@gmail.com)

References

Managing First Impressions at Interviews - David Jensen
2. Making a Great First Impression! - Mind tools
3. Do You Make Your First Impression Your Best Impression? – Michelle Sterling, Global Image Group

Acknowledgement
I like to say a big and very special thanks to all the below listed people for sharing their views and thoughts. They are:
Lucy Garrick (Principle Consultant at NorthShore Group
Kajal (Assistant Branch Manager at Citizens Bank)
Mudassir Ehsan(Business Development Manager at Frost & Sullivan
Sheilah Etheridge (Owner, SME Management: Management and Accounting Consultant)
Ajay Prasad (Manager with Global Payments – HSBC)
Steve Aditya (Account Manager at IMS Health)
Mayank Bhargava (Analyst at Infiniti Research)
Jim Lenahan (Owner, Data Basics International, Inc. / WebSecretaries.com)
Gerald Lo (Project Manager at Watson Pharmaceuticals)

Measuring Your Personal Growth

Measuring Your Personal Growth

Introduction

It was one of the Sundays and as usual, many thoughts were passing through my head and suddenly my thought process got stuck at one point and made me to think and re-think as how one can or how one should measure his or her personal growth?

1) Your success in exams is measured by the marks that you score (your percentile).
2) Your success in business is measured by revenues and profits that you earn.
3) The versatility of your business is measured by your expansion plans, both in terms of geographical expansion as well as venture into new industries.
4) Experience is usually measured in number of years.
5) Your height, your weight, your age…everything can be measured.

So, how can you measure your “Personal Growth”?

Things that you do

To understand and measure your personal growth, lets first list out and understand various activities that we do in our life. Once we understand that, it will help us in setting the measuring parameters and/or selecting the measurement scale. There is no second doubt in my mind that when we talk about “Growth”, it needs to be objective and not subjective. It should be measured.

As an individual, whatever you do, can easily be classified into two parts:
1) Professional
2) Private

As a child or a teenager we do certain things which either help us in our profession (give directions to our professional life) or make our private life, more satisfactory.
1) Professional Life: Basic Education, Professional Education, Salaries (Wealth), Promotions (Role, Power to take Decisions, Span of Control etc), Training and Development (Workshops and Seminars), your popularity (and demand) and Professional Network.

2) Private Life: Relations with family (Parents, Siblings, Relatives) and friends, Marriage (Success, Happiness and longevity of your married life), House and other comforts, Health, Children (Birth, Growth, Grooming and Values of your children), Love, Care and SATISFACTION.

(Note: Care has been taken to include everything that an individual should have or like to have in this life. However, this list is inclusive and not exclusive.)

Link to the article: http://ezinearticles.com/?Measuring-Your-Personal-Growth&id=626032

Let’s Analyze and Measure

Well, the “Professional Front” of your life can be measured by following factors:

1) Number of professional degrees that you have.
2) Institutes that you have studied in (To study in good institutes, you should not only be intelligent and knowledgeable but should also have enough money to take care of expenses of your studies).
3) In Case, you are a salaried employee then what is your salary and how much increments you get every year. In case, you have your own business, then your profits and wealth.
4) The Position and Designation that you hold. In short, it is your ability to take and influence decisions that matters.
5) Your demand and popularity in your profession and industry, is another criteria to measure “Professional Front” of your life.

All these factors are part of your “Personal Growth” and all are measurable.

Now, let’s calculate your “growth” in “Private Life”. It is not possible to be successful at “Professional Front” without “sacrificing” and making adjustments in your “Private Life”. However, what you have sacrificed and how you have set the balance in relations determines and measures your success in “Private Front”.

Following are the factors that can be measured and calculated:

1) Longevity and happiness of your married life
2) Amount you spent on your medicines
3) Value-system, education and success of your children (Believe it or not, but if your children are good citizens of your country; if they are doing well in academics; if they are successful in life…that reflects in your success).
4) It is not possible to keep everyone happy, one need to identify (in fact, choose) people that they want to keep happy and then go all out to ensure their happiness. Hence, your success is measured on the choices that you make your judgment and setting priorities.

Though, there can be a slight difference, but all these factors can be measured and evaluated. As I said earlier, to measure your growth, you need to have a base. Measuring growth, starts from past and ends with present. Your dreams and goals, starts from your present and ends, somewhere in your future.

Link to the article: http://ezinearticles.com/?Measuring-Your-Personal-Growth&id=626032

Discussion Table - Brainstorming

I asked several people from different countries, age groups and of both genders as what do they actually understand by “Personal Growth” and how, they think that one should measure the personal growth. Due to space constraint, it is not possible for me to include all responses, but instead, I have taken a sample size.


According to Marc Aniballi (Managing Director, Crack Method, Canada), your criteria to measure your personal growth changes with time and entirely based on the phase of life, you are passing through. A baby measures their growth in inches; A youth measures their growth by their peers; A young person measures their growth against their parents; An adult measures their growth against the world around them; A mature adult measures their growth against themselves; An elder measures their growth against ideals;

Maria Sheila Riikonen (Business Intelligence Consultants, Finland), gave a philosophical touch to her answer and said that the path to personal and professional success is seldom smooth sailing, so it's important to have a strong sense of self wherever the road leads you. I always like to recall my favorite mantra from American Poet Ralph Waldo Emerson (1803 - 1882) : “To laugh often and much, To win the respect of intelligent people and the affection of children, To earn the appreciation of honest critics and endure the betrayal of false friends, To appreciate beauty, to find the best in others, To leave the world a bit better, whether by a healthy child, a garden patch, or a redeemed social condition, To know even one life has breathed easier because you have lived. This is to have succeeded.”

In the words of Mukund Toro (Director Engineering, Sasken, Bangalore, India), one cannot generalize parameters to measure personal growth and it all varies and differs from person to person and to an large extent, depends on the background of an individual. He said, “I find it difficult to answer your question. I think it depends upon the individual; Depends on his or her needs, aspirations, obligations and duties. I guess it depends upon what is central to your life. You could look at Steven Covey's habit two (2) regarding what are the various centers of life. I have found myself struggling between various ways of defining success. Sometimes it is career, sometimes finances, sometimes doing something for others etc. To quote (not verbatim) Dr. E S Srinivas of XLRI, some questions may never have clear answers. What is important is to raise these questions.”

Dinky (Denise) Durso (Business Development, Manager, Alliant Credit Union, Greater Chicago Area), is also of the similar opinion and says that the criteria to measure personal growth, varies from individual to individual and is largely influced by the personal convictions, ideology and principles. He says, “While I can appreciate the basis for your question, I have difficulty aligning my beliefs and values within the confines of your question and answer terms. Growth and success does not have to be measured, even within the terms you put forward; years, total revenue or total wealth (income) during the year. Rather growth and success have more to do with immeasurable personal wealth - (ideals, convictions, ethics) and personal successes, such as independence, work/life balance, personal growth, and income (which is measurable from one year to another - but not true measure within ones experiences.) I measure my growth with how engaged I am, how much support I receive from my manager/director, how successful I am within my business and personal relationships and goals, how much balance I have between my business and personal lives and how many relationships I have within all aspects of my life. I am sure I am missing something important within this answer; but the main point is ~ money or your bank accounts cannot measure your growth, satisfaction or success only your feelings, relationships and heart can measure your personal success.”

Jay Sison (General Manager, 1 & 1 Internet, Philippines) is of the opinion that in order to measure your “personal growth” one must clearly define his goals along with a time frame to achieve those goals. The views are expressed in the following manner, “The beauty of this question is that only the person alone can answer it and he/she can set the baseline and timeline. One just has to outline the desired goal that can be quantified objectively and subjectively. Once defined, then you can set out the timeline by which you want to accomplish and how aggressive one would like to accomplish. I would recommend short, medium and long term. So measurement is all up to the person's standards. The keyword in your question is "personal". "Growth" and "success" is relative to the person”.

In the words of Gary Sieling (Software Engineer at Thomson West, Rochester, New York Area), growth measurement differs from time-to-time and also based on the phases in life. A person is a complex entity and there are so many things (activities) that are involved in his life. One cannot measure those entire things with one measure scale. To measure everything, that is involved in an individual’s life, one need to use different scales. The thoughts are expressed as, “What I consider growth changes over time. Sometimes there are new things I want to learn or do, but sometimes you your perspectives totally change, e.g. after having a health crisis. You can set up metrics for those things - just not numeric measurements like you want. E.g. if you want to grow a relationship, you can say "I keep up with them at least once a quarter on average" or "I'd like to have a friend who I can talk to about personal issues." Those are just goals, and as long as you are achieving goals you are growing. Be careful about using a single measurement- tracking your progress over time is generally informative, but if you use it as a decision-making tool, there are unintended consequences (e.g. sacrificing health or happiness for more income). Unhappiness and lack of freedom are indicators of needed growth”.

However, Bjorn Martinoff (Managing Consultant USA/Global at IL International human Capital Solutions, California), wants to make a clarification and says that there is a difference between growth and satisfaction of doing something. He continues, “Many people confuse/collapse growth with success or growth and the results of growth meaning income or reaching goals. Never, ever confuse these two as they are so different. I can reach goals without personal growth, i.e. I could win the lottery, however no growth is needed for this or I could run into an inheritance, not much luck needed there either. So Money can be excluded as a reliable measure of growth. Money however is often, not always, a result of growth. To me the measures of growth and success are the level of freedom and happiness I experience in my life”.

Link to the article: http://ezinearticles.com/?Measuring-Your-Personal-Growth&id=626032

Conclusion

Everything that can be measured can also be managed. Based on what you want to measure, there are different scales of measurement. Your Bank Balance (Your Assets and Wealth), Time, Education Level, Future and success of your children, your position in the society and the way people perceive you (respect and admiration) that you have earned…these are some of the scales and criteria’s to measure your growth in “Personal” life.

If you want to “manage your life”; you should also know how to measure it.

Keep learning. Keep Growing. Keep smiling.

Do share your views.

With Love
Sanjeev Himachali
(BLOG: http://sanjeevhimachali.blogspot.com/ and http://sanjeevhimachali.multiply.com/)
(Email: sanjeev.himachali@gmail.com and ss_himachali@yahoo.com)

Your Professional Growth and Types of Blocks in Career Path

Your Professional Growth and Types of Blocks in Career Path

Introduction

Though I belong to northern part of India but in my professional life, for maximum number of years I have worked in southern and western parts of the country. It is only now, since 2005 that I shifted my base to northern India. Sometimes, people ask me the difference that I noticed in terms of work-culture, workplace environment and practices in northern and other parts of the country, during my professional journey. Usually my reply to those queries is: “People in western and southern parts of India compete for success and growth. They have constructive and positive approach. They value their and other’s time. Where as, in northern parts of India, people love to grow at the cost of others…by harming others. They have political mindset. They have destructive mindsets.

In western and southern India, the attitude is, “Lets grow together. You don’t harm me and I will not harm you; you have your own strengths and I have mine, we will grow together”. But in other part of the country, people want to be in lime-light. The philosophy is, “Only, I will grow. You, either perish or live in my shadow”.” This is the general attitude, perception and behavior of people. However, exceptions are always there.

Growing together – The Importance of Team Work

How good are you, when it comes to team-work? Do you understand the importance and synergy of team-work? To my knowledge, “We Indians” are very bad players of team-work. Each member of the team wants to hog the lime-light, wants to take the credit for the “Success” of the team and “Love to Blame” his team-member for the failure of his team. Be it any team; as small as a team of two members or as big as a team of fifteen members, we have always failed as a team. Hard to digest but this is a fact. Some of the factors our failures as a team are:

1) Personal Ego (Larger than life ego)
2) Its only “me” and no one else
3) Lack of knowledge (Subject Matter Expertise), Confidence and Self-Belief gives rise to self-doubt and “insecurity”.
4) They love to “Demand Respect” rather than earning respect.

When you have ego, arrogance and insecurity, you tend to block others’ success. You tend to harm them. You tend to play “Political Games” with your own team-members.

Link to the article: http://ezinearticles.com/?Your-Professional-Growth-and-Type-of-Blocks-in-Career-Path---Which-Block-Are-You?&id=612639

Team-work in Corporate World

Now, let me narrow my write-up to “Team-work in Corporate World” and “Team-work within a department”. You cannot do all the work that is expected from you and hence, there is a need of a team. “Delegating your Work”; Outsourcing; Vendor Management is nothing but steps towards “Team Work”. We talk about man-hours and man-hands. For example, I as an individual is capable of doing X work in seven days but along with my team of three people, I should be able to complete the task in three days.

But it’s not me who has done that work in three days; it’s my TEAM. Many times, knowingly or unknowingly we harm our own team. In the process of showing others “my control over my team”, people hurt the team, insult the team and thereby affect the morale and sprit of the team. There is a saying, “Don’t kill the hen laying golden eggs”; but some people divide the team because they feel insecure. They divide the team. They back-stab their own team members; they gossip about one member to another and they insult their team-members in front of others. They do all this because, they don’t have subject matter expertise, and they are not sure about their position. They don’t have self-confidence and self-belief. They feel that the only way that they can survive is by using the old tactic of British India, “Divide and Rule”. Just like the British rulers of that time, these team-leaders and team-managers are aware that “if I let these people unite, I will not be able to survive. A very bad tactic, isn’t it??

Role of Team-Leader / Team Manager

There is a saying in Hindi, “Yatha Raja, Tatha Praja” (As the king, so the people). Hence, the Team-Leader or a Team Manager have very important role to play in “Team Development and Management”. As is understood that to be a Team-Leader or a Team Manager one should have at least one person to supervise and manage. Team Leader should have confidence in his own abilities, knowledge and skills. If he does not have enough confidence in himself, I will doubt his abilities and skills to boost the confidence and morale of his team. To be honest and fair and based on my personal experiences, I do feel that 90% of managers have sense of insecurity from their subordinate. They feel that their subordinates will grow faster. They feel that their position is not secured. They have very low Emotional Quotient. Hence they try “to block” block the pace of growth of their juniors / subordinates. Here are some blocks that Managers / Team Leaders put on the way of their subordinates growth:

Dam – When you construct a dam on a river, it does not stop the growth of the river; rather it generates electricity, helps farmers in irrigation and control floods. Similar is the role of this block in your profession. He guides you. He mentors you. He grooms you. He sharpens your skill. He helps you to grow. He is a catalyst. He knows that he is big enough for you to harm him in any manner. It’s like an executive reporting to a President. This is a positive hurdle.

Hurdle on the road (Rock, big & heavy stone) – Imagine a situation when you are traveling to some place and happen to face this hurdle on the road. What will you do? Either you will remove the hurdle or you will just pass by its side. Another example that I have is roundabouts in Chandigarh. You can not drive over them but need to drive around them to move on other side of the road. In a similar manner, there are blocks in your professional life and you can grow only by ignoring and avoiding them. They feel that they have put, big enough hurdle on the path of your career to slow-down you and/or stop you. It might take some time to over come this hurdle but this is not permanent. This is arrogant / egoistic but temporary hurdle.

Wall under-construction – This is a positive hurdle that you can face in your life. As you grow, the other also grows. He is intelligent and knowledgeable. He is willing to learn all the time. He is a person with high-self esteem. He has high expectations from himself and also from people around him. He is not afraid by the growth of his subordinates. He does not harm the growth of his subordinates. He does not sabotage their growth. The more his subordinate grows, the higher he increases his own level and his competencies.

Closed Door – This is a negative block. Whatever you do, you will face rejection. Things will just bounce on you. This person is afraid of your success and pace of your growth. When in open and competitive market, he feels insecure. He feels comfortable and secured when he is in closed room and that is why he keep the doors closed. If you want to grow in the presence of such superior / boss, you should either be pleading him or buttering him (making him comfortable) or requesting him or you should wait for the right opportunity. (You should look for the ventilator to enter in).

Link to the article: http://ezinearticles.com/?Your-Professional-Growth-and-Type-of-Blocks-in-Career-Path---Which-Block-Are-You?&id=612639

Conclusion

If you want to draw a line, longer than the one which is already drawn, the best way and constructive way to do that is to draw a new line, parallel to existing line and longer than that. Same way, the best way to grow in professional life is to always keep yourself updated with the latest in your domain; to sharpen your skills; to have dreams and to have confidence in yourself. You cannot grow by suppressing someone lower to you. Even if you manage to grow in this fashion, you will not be able to sustain that growth. Be honest to yourself and to your team-members. Don’t lie to them. Share the credit. Most importantly, “Learn to Work in a Team”. Talent Acquisition is Important but Talent Management is Equally Important.

Gone are the days when people use to “butter” their bosses and use to say, “YES Sir” for every order / instruction of their bosses. This is the era of competition. You want to grow then come compete with people.

That’s an end of the write-up. Do share your views and comments.

Link to the article: http://ezinearticles.com/?Your-Professional-Growth-and-Type-of-Blocks-in-Career-Path---Which-Block-Are-You?&id=612639

With Love
Sanjeev Himachali
(BLOG: http://sanjeevhimachali.multiply.com/ or http://sanjeevhimachali.blogspot.com/)

Indian Marriages: A Choice between Wife and Mother

Indian Marriages: A Choice between Wife and Mother

Introduction

Getting married is a stage in one's life, where two people decide to be together for the rest of their life and share their time, emotions and feelings. Decision can be taken either by the concerned couple, on its own or they decide to be together by the wishes and choice of their respective parents. The end result in both the cases is that you are accepting a new person in your life and by doing so you are trying to "change" the pattern of your life. We all know that "Change" of any kind has always been resisted and it require very high level of "maturity", "Understanding" and "adjustment". Many times, many people fail to address this issue and hence end-up with very high level of stress, resulting in burn-outs, violence and some health related issues. In this article, we will be reading about the position, situation, role, expectations and challenges of a Husband.

Expectations of a Mother

A mother is the one who gave you life and carried you in her womb for nine long months.
She was the one who understood your needs, wants and expectations, when you were not even able to speak.
She fought for you and defended you all the time, even when you were wrong. She was your first teacher.
She taught you lessons, which you would not have learned on your own or in any university of the world.
She fought with her husband, when you were in need of money.
She woke-up early in the morning to prepare breakfast for you and to pack the lunch for you. She always made sure that you eat on time.
She never slept on nights when you were sick, she just sat beside you.
She was your first friend.
When you were sad, hurt and in pain, she listened to you and motivated you…gave you hope.
You shared your emotions, feelings, experiences with her, without any hesitation and she always listened to you and never complained. She listened to you, even then when she was not even able to understand as what you are saying…but she never let you know that.
She did all this and many more things for you without complaining.

After your marriage her only expectation is that you continue to be the same person as you were before; talk to her, give time to her, share with her and should not hide anything from her. Once you get married, she starts feeling insecure. She treats your wife as an intruder in her relation with you. She becomes more possessive about you and feel insure when you do not behave the way she want you to behave.
She expects you to marry the girl of "her choice" (Not necessary or a compulsion but a hidden wish). She expects you to treat your wife the way she wants her to be treated (this includes many hidden and unspoken expectations).

Expectations of a Wife

Just like what your mother has done for you and has gone for you; even the mother of your wife has also gone through the same. She too has same feeling, emotions and attachment for her mother as you have for yours. Her mother also feels in the same way as your mother feels for you. But then, there is a difference. She has left that house, that comfort, that attachment to walk with you for rest of her life; to make your Home. She is linked to your house and family through you. It is for you and because of you that she is there in this home which was yours, all these days.

Always remember, what you promised her at the time of marriage. This is an important ritual in Hindu Marriages and it is very significant. It goes like this:

"The Bridegroom gets up from his seat holding his bride's right hand. He then goes around the Holy Fire (Agni) from the right side, by lifting his bride's right feet at each step. This is done for seven steps. With each step, he recites a mantra addresses to the bride. (This is also called as Sapta-Padi or Saat Pharey)

These are the seven vows which are exchanged.
1. The first for food,
2. The second for strength,
3. The third for prosperity,
4. The fourth for wisdom,
5. The fifth for progeny,
6. The sixth for health and
7. The seventh for friendship
In some regions, in stead of walking the seven steps, the bride touches seven stones or nuts with her right toe. A symbolic matrimonial knot is tied after this ceremony.

The idea behind this is to pray to Lord Vishnu, the protector of life, for his blessings in marital life. The groom then recites a mantra to convey the following meaning: After crossing seven steps with me thus, you should become m Friend. I too have become your friend now. I will never discord this friendship and you should not also do that. Let us be together always. Let us resolve to do things in life in the same manner and tread the same path. Let us lead a life by liking and loving each other, having good heart and thoughts, and enjoying the food and our strong points together. Let us have undivided opinions. Let us have same and joint desires.

I will be Sama (one of the vedas); you will be Rig (another Veda).
Let me be the Heaven; you be the Earth.
Let me be the Shukla (Moon) and you be its wearer.
Let me be the mind and you its spokesman (Vak).

After all, these promises, she does expects you to be with her; love her, care for her, listen to her, spend time with her and protect her.

Dilemma of Son / Husband

Getting married is nothing but a change. Change in the pattern of your life. Your marriage changes your views towards life. Very often, in this part of the world males, at the time of marriages are not very much matured to handle this change. Even though, things around them are changing. Even though things in their own life is changing and this change needs high level of maturity, understanding and adjustment but this husband is not ready for this change; neither mentally nor psychologically. He wants to live in the same manner as he was before and that creates lots of problems. He listens to his wife; he listens to his mother but is unable to make decision and take stand.

This actually shows that the male is emotionally very weak.

Solution and Conclusion

Get married only then when you think that you are "prepared" to take new responsibilities; when you are ready for "Change" in your life. Don't marry, just because "people around you wants" to get married. For others, including your parents, relatives and friends, your marriage is a function but for you its "Life Long Commitment"; don't make any commitment, if you are not very sure of fulfilling it.

Mother should ask her son to treat his wife in the manner as she wants her son-in-law to treat her own daughter (s).
Wife should ask her husband to treat his mother in the same manner as she wants her brother to treat their mother.
It is easy to say but I treat families and relations like this; for example, I have one son and one daughter. Once they get married, I will be having two sons and two daughters.

Your life is nothing but a choice that you make. These are my thoughts and views; you might or might not accept and agree with the solution and conclusion.

Kindly give your feedback and share your opinion.

Regards
Sanjeev Himachali
(BLOG: http://sanjeevhimachali.multiply.com/ and http://sanjeevhimachali.blogspot.com/ )
(E-mal: mailto:sanjeev.himachali@gmail.com; ss_himachali@yahoo.com)

Professional Life - Cycle: Different Phases of Your Professional Life...

Professional Life - Cycle: Different Phases of Your Professional Life...

Introduction

Broadly speaking, our life can be divided into two parts:

1) Personal, Private or Family Life and

2) Career or Professional Life

Each of the above two can be further divided into different stages. The various stages of Private Life are: Infant, Child, Adolescent, and Adult (Husband / Wife), Parents, Feeder / Earner / Developer and Counselor / Guide / Mentor. Similarly, in a professional life, the different stages that we can have are: Trainee (Learner); 1st Level Executer; 1st Level Administrator / Organizer (Team Leader); Manager; Strategist; Chief Executor (CEO); Chief Administrator (CAO or COO); Corporate / Industry/ Business Leader; Coach; Mentor. In both the situations, it is very difficult to move from one stage (or role) to another; one needs to be mentally, emotionally and psychologically prepared for it. It is only due to the insecurity of an individual, his or her inefficiency to move to another role that we usually see people in the role of Patriarch and BOSS.
For the purpose of this article, we will be concentrating only on the different stages of Professional Life.

Different Stages of Your Professional Life

1) Trainee (Learner): This is the beginning of your career. Usually it comprises 2-3 years. During this phase, the individual learns about the expectations of his profession and expected corporate behavior. You learn about the practical aspects and implementation processes of the theory that you have learned in your graduation, post-graduations and during your management studies. This phase also gives you an opportunity to select the “Domain” within your profession that you want to “specialize in”/ Grow/ and become expert in.

2) 1st Level Executer: To some extant this phase might overlap with your previous phase. In this phase, you get inputs from different sections and you are asked to implement that process and then follow-up. It is like this, your reporting manager or your department head has initiated some policy or process and it is your responsibility to make sure that the policy and process is followed by everyone. You need to follow-up with the people on the floor or at the bottom end. You are also expected to “teach the employees” and make them aware about the processes and procedures, its purpose, impact, regards and punishment. During this phase you need to work very closely with your Reporting Manager and take his inputs and at the same time need to make your own identity. You need to take your decisions through your Reporting Manager. Here, you are process owner. Based on your efficiency, willingness to learn and grow, this phase might last for 2-3 years.

3) 1st Level Administrator / Organizer (Team Leader): Now, that you know the practical aspects of your profession, you have selected a domain with in your selected profession that you like to master and specialize in; you know the nitty-gritty of your domain…now its time to take bigger responsibilities and accountabilities; now, its time to take responsibility of a small team, small but solo and independent assignments and projects. In this phase you get accustomed to resource management. You get to know as how to run the show on your own.

4) Manager: In this phase, the area and scope of your work increases. You become accountable of 2-3 different but bigger projects / assignments. You are expected to manage following things: People Management (and Development); Infrastructure / Resource Management; Cash Management; Revenue and Profitability Management; and Statutory Compliance. Usually, a person stays in this role for 7-10 years.

5) Strategist: Now, you have lots of experience, knowledge and expertise. At this stage, you need to be a great planner, goal setter, creative, developer and innovative. Its time for you to align your domain with the core business. You need to smoothen the functioning of your domain. In this role, you work as a catalyst and as a facilitator. This is not a field job. Most of the time, people around you might not be able to understand, as what you are doing. This role expects a lot of mental strength, expertise of domain and understanding of the functioning of different industries.

6) Chief Executor (CEO): Just like the way we discussed the role of 1st Level Executor (who is a process owner); the role of Chief Executor is to execute the policies, process, strategies formulated and approved by the “Board of Directors”. He is the person who makes the “Corporate Culture” and “Workplace Ethics” for the organization. He is accountable for “workplace practices” that are practiced in the organization.

7) Chief Administrator (CAO or COO): You understand the basics of business; nitty-gritty of the business; people management; Cash, Revenue and profitability management, now its time to handle that at corporate level. As a chief administrator, you are accountable for one particular SBU or vertical or nation (if your company is very huge with millions of people, spread over N number of nations. It is your responsibility to generate revenues and profits. It is for you to plan Business Model for your Business and break-through for the success of your business.

8) Corporate / Industry/ Business/ Domain Leader: Now, its time to take a bigger leap. You have done enough for your team, your department, your domain, your company and your vertical / strategic unit. From now onwards whatever you do, will affect the Industry as a whole. You will be a trend setter in your profession / domain. You will be a LEADER.

9) Coach: Now, that you have gained lots of experience and knowledge and you are at that stage of your life, where you need to create many more people like you. Its time to pass your knowledge and experience to youngsters and create more people, Managers and leaders like you. Here, your role is to develop and groom young talent. You are a catalyst.

10) Mentor: Last, but not the least, after spending 40-45 years in an active “professional Life” now, its time to take a back seat and let the youngsters grow. Now, your role is that of a torch-bearer; guide; light-house; and pole-star. You are in a position where you can develop life of youngsters.

So, that’s in short is the professional life-span of any individual, irrespective to selected profession and domain. It spans from a trainee to mentor.

Conclusion

In order to move from one phase of your profession to another phase, one needs to be mentally and psychologically prepared. One need to know when is the time to move to another level. This also shows that irrespective of your profession HR, Marketing, Technical or Finance…one is capable of being and should be in all the phases of profession. It is only then when we are not confident about our abilities, or we are so comfortable with our present role and position that we don’t want to move out of that zone…that we behave like a BOSS. Bossism is nothing but forcing your views or ideas ONLY on your SUBORDINATES. They have NO SCOPE to Grow and Learn. Learn, grow and blossom in your profession. Life is short and sky is the limit.

Now, you are in which phase of your professional life???

Life is wonderful, if you believe that.
This world is beautiful, if you feel that.

Looking forward to your views and feedback
Regards

Sanjeev Himachali
(BLOG: http://sanjeevhimachali.multiply.com/ or http://sanjeevhimachali.blogspot.com/ )
(E-mail: sanjeev.himachali@gmail.com; ss_himachali@yahoo.com)

Once Upon a Time … (Yeh Un Dino ki Baat Hai)

Once Upon a Time … (Yeh Un Dino ki Baat Hai)

Introduction

We all have gone through this phase of life. There are many people who just give-up and there are some, who just continue. It is like shooting-in-the-dark. Here, I am talking about the time-period between the "completion of basic professional education" and "your first break…your first job". That is the time when
You keep applying for job, every day, and every moment
You keep on attending interviews, just to get rejected
All that you want is "Just one Chance". I have seen candidates, who say, "Give us work, we will work free, without any salary".
It has been more than eight years since I passed through those ways. I don't want to remember those days and when someone refers to those moments, it brings tears in my eyes. Although, what I have gone through is nothing new, it didn't happened for first time. I am not the only one to have faced that part of life and I am sure that I am also not the last person to have gone through that phase. It is actually a test of your character and determination. It is just the token amount that you pay to begin the chase of your dream.
I don't wish to remember those moments but something happened in last week and that just refreshed all those painful memories. Hence, I thought of sharing with you.

Background

Unlike the India that we are seeing today, in those days there were no ITES Industries, NO BPO's, Call Center or Contact Centers. To get a job in the corporate world, the minimum expected qualification was Graduation. And in this part of the world…one should have strong recommendation or backing to get a job. In those days, I was a young lad of 22 years of age, with Post Graduation in Business Administration specializing in Human Resource Management and Development; brought-up in conservative and over-protected family. Let me share, what I had; what I missed and what I was looking for.

What I had
1. Education
2. Knowledge
3. Intelligence
4. Lots of Energy
5. Never-say-Die Attitude

What I missed
1. God Father to Hold my Hand
2. Network
3. Financial Status was not so good
4. Non-Tech Savvy Family (We didn't had phone at home or mobile phone; even browsing internet was costly).

What I was looking for
1. Just One Chance
2. A decent job with a decent salary

The Beginning

I didn't graduate from a premier business school. There was no assistance in "Job Placements". So, after the completion of MBA, I started my job search. I approached my relatives, my family-friends and to my known for guidance and assistance but none was interested to help. People turned cold shoulder towards me. I kept on applying for jobs, sending my resumes through post or drop-in the reception of companies. There was no response. Every morning I use to begin with new energy, confidence and enthusiasm and every evening I use to return, all frustrated, broken, rejected and dejected. In the evening, after reaching home the first thing that my ears use to hear was, "Did you get any Job?" I was loosing my confidence. My motivation level was coming down. I use to consider my self as unwanted. But, I never lost HOPE and kept on trying; Day after day; Month after Month. I use to think that probably "Tomorrow will be better". The atmosphere in the house was enough to sum up the mood of the family. There use to be verbal duals and fights almost everyday. Sadness was visible on the faces of family members. This continued for four months and then one day I left my house.

Unknown territory

Once I left the house, I was not sure, where I will be going. What I am going to do? How long will I be able to survive? Will I be able to live? I knew that the things will not be rosy but I took the biggest step of my life. I was on the road where there was only one way traffic. No U turns. I moved to one of the metro cities and took shelter in one DIRTIEST hostel. The purpose was to start fresh, to make a new beginning. Again I started applying for jobs. Sometimes I use to walk for miles (10-15 miles) to attend an interview. "Hunger" is the worst enemy. I didn't had enough money and I didn't knew, how long will I carry on like this. I used to live on water. On some days, I used to take tea; but, usually survived on water. When it was difficult to satisfy the hunger of my tummy, I used to go to the hostel mess and eat the left-over food…food thrown by others.

The pain was unbearable. I lost all my hope and confidence. Thoughts, such as committing suicide or selling my kidney, did passed through my head but something kept me moving. Even today, I don't know what that was. After a struggle of three months I got my first break - A job with a salary of rupees three thousand and two hundred. On that day, I had good food at a nice restaurant.

Just Memory

It has been seven and a-half years, since then. Today, I am working in a good company at a good position. I am known to people. I have good network. Today, I have love of people, respect and also admiration. It is not an end of the struggle of my life but now it is different type of struggle. As I said earlier, I am not the only one to have gone through all this. I am not the first one to have gone through this. I am also not the last person to have gone through this. This certainly was one of the toughest times of my life. I just thought of sharing few moments of that phase with you.

At the end, I only like to say that, "It is easy to give-up but it is very difficult to continue".

You have a great day and take care.

With Love
Sanjeev Sharma
(BLOG: http://sanjeevhimachali.blogspot.com/ or http://sanjeevhimachali.multiply.com/)
(E-mail: sanjeev.himachali@gmail.com ; ss_himachali@yahoo.com )

Soft Skills for HR Professionals…

Soft Skills for HR Professionals…

Introduction

To work in any profession, one should not only have “Subject Matter Expertise” but also personality, behavior, decorum, mannerism, attitude, professional approach, and thinking to work efficiently and to sustain in that given profession. Failing which, irrespective of your knowledge, education and background you will never be able to grow in that profession. This is also true for HR Profession. There are some minimum expectations from HR Professionals, in the way they carry themselves, behave and present themselves that can hamper or lift their image and professional graph. Some of those traits and attributes I have mentioned in this article. Though, to a large extent I have covered all the attributes but still I consider this list as INCLUSIVE and not EXCLUSIVE. The need is to benchmark your Personality and Behavior. Respect can only be earned and not “asked for”.

Nine Qualities all HR Professionals Should Have

1) Clarity of Thoughts – In most of the situations and circumstances, we come across two options; either we want to do or we don’t want to do; either we agree to it or we don’t agree to it; either it is acceptable or it is not acceptable; either you want or you don’t want. It has been seen that many HR Professionals are confused. They are not clear, where they want to take their company. They don’t know what role they like to play in the organization. They don’t have clarity of role. They don’t have clear expectations, neither from themselves, or from their team or from their internal customers (employees). With this confusion, they fail to take decisions. They fail to take stand.

2) Efficiency in Time Management - HR professionals is expected to be efficient in time management. They are expected to set time-frame and meet those expectations. Most of the time, I have seen that they don’t give any time limit. You approach them for any work and they respond by saying, “Ok, it will be done”. But when? I agree that “Good HR Professionals” have many things to do. Recruitments, Employee Relations, Talent Management, Career Development, Benchmarking, etc are the things, which takes lots of time. But, all goals, all dreams, all activities, all commitments looks good and are achievable, if there is a closing date for that. For Example, I want my company to be in top-10 companies in the world. It’s a Vision. It’s a good dream. But, if I don’t specify, by which year or in how many years, I want to achieve that goal, it will only remain as a dream and will never become a reality. Uncertainty, Ambiguity, Open-Ended commitment, Confusion, these are things, that are not expected from any HR Professional.

3) Compare Performances / Compare Situations & Circumstances but do not compare individuals / People – Knowingly or unknowingly but quite often, instead of Circumstances and Situations, we tend to compare two different people. Instead of analyzing the behavior of a person we tend to analyze them as an individual and take this as our right. The very basic principle of science and management says that no two individuals are same.

4) Knowledge about the Business and Industry – Everybody should be aware of their strengths and weaknesses. They should be aware as what they want in their life and career. It is a well known fact and has been proved in various surveys that HR professionals don’t care to understand the business of the company and the industry that they are working in. According to the survey done by Virgin Management Consultancy 67% HR Professionals in USA and 83% HR professionals in India do not know the nitty-gritty of their company’s business. They don’t know from where the revenue is coming. They don’t know the business model of their company. I think, as it is important to know about the city and country that you are traveling to; it is equally important to know and understand the business of the company that you are working with.

5) Vision and Goal for the Department, Team and Organization – What you want to do for the organization? Are you planning to implement a competitive compensation plan? Do you want to take your company in the bracket of 25 “Best Employers in the Country”? Are you planning to acquire best of the talent from market? Do you think that you need to control the growing Attrition Rate of your company? Have you thought about “Organization Development” and “Talent Management”? Usually, that is the confusion. HR professionals and HR heads don’t have that vision. They want to do something in HR but don’t know what they can do or should do. They should have vision for the organization for HR perspective and goals for their department and team. It’s a must have. Until and unless you are sure about your destination, you cannot take the path.

6) Love for Number / Data / Figures / Calculations / Analysis / Projections – You talk to any person in any other profession and tell them that you are in HR; two things will automatically flash in their mind – Theory and Politics. One reason why HR professionals in India have not been able to enter into the Board Room and make their presence felt in the organization is because though they have ideas, they have strategies and policies but they are not able to support those strategies with data. (It is because there is no mathematics and calculations involved in this subject that many people [mostly females] love to join this profession).

For example, if I have a “Retention Strategy” and I want to implement in the organization. I need to show, how much the implementation of that strategy will cost; by what percentage the company will be able to increase the employee retention and decrease the attrition; which are the companies that are using this particular strategy and how effective it has been in their cases. If, I am going with this data, calculation and analysis, I am sure that my strategy will be implemented.

Hence, HR professionals need to be more analytical, data oriented and good in calculations. They should not be subjective and theory oriented.

7) Enthusiasm to Share / Develop / Coach and Mentor – We have heard and read in our schools and colleges that “Knowledge is a wealth; the more you distribute/share the more you gain”. In this profession of HRM & D; we are privileged and are in a very unique position where we can develop people. We can develop their career. We can develop their life. We can help them in changing their perception and behavior. We can groom them, so that they can be successful in their life. Don’t you think that we have very important and crucial role to play?? How many of us have actually thought of those lines? Do, think about it, you have one life, give what you can. If 10 people will remember me once I bid adieu to this world for helping them in developing their life, I will consider my life as successful.

8) Self Disc